A few weeks ago, I wrote a post called Stand Up for Your Coupons! If you missed that, please read it here.
I wanted to give you all a heads up about problems you may run into at Target. I personally have not had a problem… yet, but I know some of you have.
The most important thing to remember is that you are not doing ANYTHING wrong by using coupons! Target gladly accepts coupons. They make money accepting your coupons from the manufacturers. Plus, they get reimbursed the face value of the coupon as well.
The only time we start to have problems is when cashiers or even managers do not understand their own coupon policy. If this is the case, be polite and explain that you know that you are able to use the coupons and that their corporate policy states that you can. You can also let them know you have a copy of the Target Coupon Policy on-hand, if they would like to see it.
In some instances, you may have a manager or someone in customer service refuse your coupons and state they will not take them. What do you do??? You call corporate while you are still in the store! This very second, take out your cell phone and program Target’s corporate number into your phone. I’m serious, right now. (800) 440-0680
This is what Target has specifically said in regards to stores not taking your coupons, “All Target stores should be following the same coupon policy. The next time you have an issue using coupons please have them call us at (800) 440-0680 while you’re still in the store. Our Guest Relations Team will help assist with any questions they may have about coupons.”
As long as you have a copy of the Target coupon policy with you and the corporate number programmed in your cell phone, you should never have a problem that can’t be fixed! Please, be nice to the cashiers. It will go a long way. But, at the same time, be confident and stand up for yourself. You aren’t doing anything wrong.
There is nothing wrong with saving money and creating a better lifestyle for yourself. And there is definitely nothing wrong with getting a good deal or something for free.
I had a reader tell me that their Target cashier told them that they couldn’t use a coupon because it was “too good of a deal”. What??! Employees and/or managers do not decide what coupons they can and cannot take. And Target has NO PROBLEM with using coupons on clearanced merchandise or even items that you can get free!
So, be confident and be prepared! That way, you will never have a situation you can’t fix while you are at Target. I want all of you to be prepared when you use coupons. It should be a good experience for everyone. We will all run into people who may give us a hard time. So I will do my best to give you the information you need to help it go more smoothly. Keep it up! You guys are doing so awesome!
**One more thing…. Make sure you understand what your coupons say. For example, the Monopoly coupon that came out this week states that you can get $4.00 off one Monopoly. It does not state Monopoly Board game. Nor does it give any exclusions to what type of Monopoly games you cannot use it on. Because of this, you CAN use it on any Monopoly game. You may get problems with these types of things as well. So, if the manager does not understand, you will need to call corporate. You are following the rules of the coupon precisely. And Hasbro did not clarify which type of Monopoly game you had to buy in order to use the coupons.
There will be a lot of instances like this. And this is when standing up for yourself can be hard. But, you can do it. Just stick to the advice I gave you above, even if you end up calling corporate. The only way we can get stores understanding coupons is by learning. So, maybe getting corporate involved isn’t such a bad thing. ðŸ™‚